Privacy Policy

Introduction

Welcome to Kailash Mansarovar Yatra!

Your privacy is extremely important to us. This Privacy Policy explains how Kailash Journeys Pty Ltd, trading as Kailash Mansarovar Yatra, collects, uses, shares, and protects your personal information when you visit or use our website (kailashmansarovaryatra.com.au) or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, we request that you discontinue the use of our website.

Key Definitions

  • “You” – Any visitor, user, or customer accessing our website or services.
  • “Website” – Refers to kailashmansarovaryatra.com.au.
  • “Services” – All information, bookings, or related offerings provided by Kailash Mansarovar Yatra.

Updates to This Policy

We may update this Privacy Policy from time to time without prior notice. Any updates will be posted on this page, and continued use of our website will be taken as your acceptance of the updated terms.

Consent

By accessing and using our website, you consent to the collection, storage, and use of your personal information as outlined here. If you do not agree, please stop using the website.

Information We Collect

1. Information You Provide Voluntarily:

  • Full Name
  • Email Address
  • Contact Number
  • Residential Address
  • Booking-related details

2. Technical Information (via cookies & analytics):

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited, time spent, and browsing preferences

3. Behavioural Data:

  • Interaction with pages and content
  • Preferences and interests based on site usage

How We Use Your Information

We use your personal information for:

  • Booking & Service Fulfilment: Processing tour bookings, responding to inquiries, and providing requested services.
  • Customer Support: Addressing questions, concerns, or complaints.
  • Website Experience: Improving content, navigation, and performance through analytics.
  • Marketing & Updates: Sending newsletters, promotions, or service updates (only if you have consented).
  • Legal Compliance: Meeting legal or regulatory obligations.

Cookies Policy

Our website uses cookies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: To track website usage and improve user experience.
  • Advertising Cookies: To provide relevant marketing messages.

Managing Cookies:
You can control or disable cookies in your browser settings. Please note that disabling essential cookies may affect website functionality.

Data Sharing & Disclosure

We do not sell your personal data. However, we may share information in these scenarios:

  • With Trusted Partners or Service Providers: For payment processing, IT support, or marketing activities.
  • Legal Obligations: When required by law or regulatory authorities.
  • With Your Consent: If you authorise us to share your information.

Data Security

We use reasonable technical and organisational measures to protect your personal data, including:

  • Secure servers and encryption for financial data.
  • Restricted access to authorised personnel only.
  • Regular monitoring of systems to prevent breaches.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If such data is inadvertently collected, we will delete it immediately.

Your Rights

You have the right to:

  • Access: Request a copy of personal information we hold.
  • Correct: Update or correct inaccurate information.
  • Delete: Request deletion of personal information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, email us at aus@kailashvisiontreks.com.

International Data Transfers

As we work with partners in Nepal, your data may be transferred and stored overseas under applicable privacy laws. By using our services, you consent to such transfers.

Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: aus@kailashvisiontreks.com
Website: https://kailashmansarovaryatra.com.au

Kailash Mansarovar Yatra (Kailash Journeys Pty Ltd) is committed to maintaining your trust and protecting your privacy with complete transparency.